SPEAKING: Booking a hotel

Resultado de imagen de hotel word

Hello there students! 

Welcome to the Távora's Hotel👜 💼 !

Hoy aprendemos todas esas expressions and vocabulary que necesitarás en tu próximo viaje si vas a reservar un hotel.

Es cierto que hoy en día casi todos reservamos online, pero siempre puede fallarte internet o puedes tener peticiones especiales que quieres hacerle a tu alojamiento, y con lo que vas a aprender hoy podrás desenvolverte como pez en el agua/ like a duck to water. 

Y para kill two birds with one stone , te he preparado unas activities  muy "cool"  ✌️✌️

Are you ready for your lesson? Let’s go!Enjoy your stay!

 
Warm up. Brainstorming. Think in the word "Hotel", Which related words are you able to say?
Resultado de imagen de hotel word

Activity 1. Look at the pictures below, and answer the questions:
1. What are these people doing?
2. Which parts of the hotel are these?

A. Resultado de imagen de check in hotel
B,Resultado de imagen de hall hotel
C.Resultado de imagen de LOUNGE hotel


Activity 2. First watch the following video, then  answer the questions below. the second time listen to it while you read the script below the video.

1. What kind of room does he like?
2. What's his last name?
3. What is his nationality?
4. What is his job?


Activity 3. Now listen the video again, while you read the script below the video, then check your answers.


Script:

R: Good morning, sir. How can I help? G: I'd like a room for the weekend. R: Single or double. G: Single, please. Do all rooms have mini bars? R: Yes, sir. And a cable TV, too. Could you fill up the registration form, please? R: Oh. I'm sorry, sir. I’ll do it for you. G: Thank you. R: Your last name, please. G: It‘s Patterson. R: Can you spell it? G: P-A-T-T-E-R-S-O-N R: And your first name? G: Jonathan. R: Home address? G: WAIPAWA G: That's W-A-I-P-A-W-A OLD SHEEP Farm, New Zealand. R: Nationality? G: New Zealand. R: And when were you born? G: 21 April 1970 R: And what is your occupation? G; I'm a translator. R: That's all. Thank you. Could you sign here, please? G: Yes, of course. R: Here is your key. R: I’ll ask the bellboy to take your luggage to your room. You're in room 765 R: Enjoy your stay. G: Thank you


Activity 4. Read the following dialogue in pairs.
You are going to enter a hotel and book a room (role-play activity).

Front Desk: Welcome to the Wyatt Hotel. How may I help you?
GuestI'd like a room please?
Front Desk: Would you like a single or a double?
Guest: I'd like a double, please?
Front DeskMay I have your name, please?
Guest:Timothy Findley.
Front Desk: Could you spell that please?
Guest: F-I-N-D-L-E-Y.
Front DeskHow many are in your party?
Guest:Just two.
Front Desk: How many nights would you like to stay?
Guest:Just tonight.
Front Desk: How will you be paying?
Guest: Is Visa OK?
Front Desk: That'll be fine. Would you like a wake-up call?
Guest:Yes, I'd like a wake-up call for 6:30. Do you have a pool?
Front desk: Yes, we do. On the 2nd floor. Here's your key. That room 405 on the fourth floor.

Activity 5. Order the following mixed up conversation between a front desk clerk and a hotel guest, but first classify each sentence into C if they are said by the CLERK or G if they are said by the GUEST.

 example. 1. C

  1. Would you prefer a single or a double?
  2. 10 P.M.? Thanks. Oh! And can I get a wake-up call for 6:30 A.M.
  3. And how about a restaurant?
  4. Great. What time does the restaurants close?
  5. It’s $145.00 a night. How many nights will you be staying?
  6. It’s D-A-V-I-E-S.
  7. I’d like a room, please?
  8. Great. I’ll pay with VISA then. What time is checkout?
  9. And how do you spell that, sir?
  10. So that’s D-A-V-I-E-S. How would you like to pay for the room?
  11. Do you take VISA?
  12. There are restaurants on the 1st and 3rd floor and there’s a café next to the lobby.
  13. Yes, we do. We take VISA, Mastercard, and American Express.
  14. A double, please. How much is that?
  15. Checkout is at 10 o’clock. Your room number is 505. Is there anything else you would like to know?
  16. Yes, there is. It’s on the 2nd floor. But you have to bring the towel from your room.
  17. OK. One night comes to $145.00 plus tax. May I have your name please?
  18. Is there a pool here?
  19. Welcome to the Beachside Inn. How may I help you?
  20. They both close at 10:00 P.M.
  21. Sure. No problem. Wake-up call for 6:30 A.M. Enjoy your stay.
  22. Just tonight.
  23. It’s Davies. Robertson Davies.

Activity 6. Read the following list of vocabulary.

Useful Vocabulary

Here is some useful vocabulary to describe hotel rooms and facilities, and phrases to book a hotel room.

Types of room

  • double room = room with a double bed (for two people)
  • twin room = room with two beds
  • single room = room with one bed (for one person)
  • suite = more than one room (e.g. bedroom and living room
  • cot = a bed for a baby


Availability
  • fully-booked = no rooms available


Other facilities
  • ensuite bathroom = a bathroom attached to the bedroom
  • a safe = a box with a key where you put valuables (passport, jewellery, money etc)
  • a minibar = a small fridge with drinks inside such as coke, water, juice, wine
  • tea and coffee making facilities = a kettle (to boil water), cups, coffee, milk, sugar and tea sachets
  • (24-hour) room service = meals delivered to your room
  • laundry / dry cleaning service = your clothes can be washed for you
  • bar and restaurant = the hotel has a bar and a restaurant for drinks and meals
  • wifi = internet connection (pronounced wai – fai)
  • full English breakfast = big breakfast with toast, eggs, bacon, cereal, etc
  • continental breakfast = small breakfast with croissant, coffee, juice
  • a wake-up call = when the telephone rings to wake you up


Making the booking

Here are some phrases you can use on the phone to make a booking in English.
  • I'd like to book a (single / double / twin) room for two nights, please.
  • I'd like to make a reservation for a (single / double / twin) room for the night of (date), please.
  • (a reservation = a booking)
  • Do you have any double rooms left for the weekend?
  • Do you have any double rooms available this weekend?
  • (left = available)
  • How much is… a single room / a double room / a suite?
  • What time is check-in? (check-in = when you arrive and give your passport information)
  • What time is check-out? (when you leave and pay)
  • What time is breakfast?
  • Are all your rooms ensuite? (= with bathroom)
  • Is there wifi in the room?
  • Is there a lift? (lift / elevator)


Resultado de imagen de booking a hotel vocabulary


Activity 4.  Click on the following link and listen to the dialogue by pressing the play button below (play). When you have heard it, drag the sentences into the white boxes in the correct order. Use the language tips at the bottom of the page to help you.



Activity 7. Watch the video and then answer the question below.


What do the following expressions mean? Translate them into Spanish.

  1. I have a reservation for a single room
  2. Let me pull up your reservation.
  3. Did you book the room directly through our webpage or did you use a hotel reservation service such as trivago or a travel agent?
  4. Could I have some form of ID please?
  5. Maybe there was a glitch with the booking system.

Activity 5.  Watch the video and then answer the question below.




  1. How much does a standard single room cost a night?
  2. Does this ptice include Continental breakfast ?
  3. What kind of roon does the woman like to book in?
  4. How much will the total cost be? 


Activity 6. Read the following conversation, then perform it with a partner. Remember to personalise it!!

GETTING A ROOM FOR THE NIGHT ( Clerk-Guest)

  1. Good evening. Can I help you?
  2. Yes, please. I'd like a room for the night.
  1. Would you like a single room, or a double room?
  1. A single room, please. How much is the room?
  1. It's $55 per night.
  2. Can I pay by credit card?
  1. Certainly. We take Visa, Master Card and American Express. Could you fill in this form, please?
  2. Do you need my passport number? 
  3. No, just an address and your signature.
  1. (fills out the form) Here you are.
  2. Here's your key. Your room number is 212.
  1. Thank you.
  2. Thank you. If you need anything, dial 0 for the reception area. Have a good stay!

KEY VOCABULARY 



Can I help you
I'd like a room
single, double room
Can I pay by credit card?
fill in this form
passport number
room number
reception

Extra Activities:



Watch Movies That Take Place in Hotels

The next time you want to watch a movie, watch one that takes place in a hotel. Here are two nice lists of films that happen in hotels: Wikipedia,IMDb.
Try to identify items aloud as you see them, and listen to how the employees talk with the guests.
There are some really funny hotel scenes in an episode of “Mr. Bean” where he stays at a hotel. Mr. Bean is a funny character, but he doesn’t talk a lot—most of his humor is done through actions and face expressions. But this is a great chance to fill in the silence with your own voice!After you’ve watched the clip once, go back and watch it a second time, while saying what’s happening while it happens.

“Mr. Bean enters the room and puts his room key in his pocket. Then he turns the light switch on and off really fast.”


Listen conversations.  Click on this link and listen to check-in conversations. 


Conversation: 2. Checking into the Hotel - ESL Fast





REFERENCE LINKS:


Hotel ESL: Booking a room - Bogglesworld


Booking a Hotel – Traveling in English – ESL Library